PRIVACY POLICY

​1. Who We Are

Oh Happy Creative (“we”, “us”, “our”) is responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

Contact details:
Email: ohhappycreative@gmail.com

2. What Personal Data We Collect

We only collect personal data that you choose to provide to us. This may include:

• Your name

• Email address

• Telephone number

• Home and/or business address

We collect this information when you:

• Complete a contact form on our website

• Contact us directly by email or other correspondence

• Register for a workshop or event

If you contact us, we may keep a record of that correspondence.

3. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and communications

• Provide information about our services

• Manage bookings, workshops, or events

• Ensure the safety and wellbeing of workshop attendees

• Keep business records for administration and accounting

• Protect our legal rights and manage business risk

4. Lawful Bases for Processing

Under UK GDPR, we must have a lawful basis to process your personal data. These include:

a) Consent

We rely on consent where you have clearly agreed to us using your data, for example by:

• Submitting a contact form

• Opting in to receive communications

• Accepting non-essential cookies

You can withdraw your consent at any time by emailing ohhappycreative@gmail.com.

b) Legitimate Interests

We may process personal data where it is necessary for our legitimate interests, provided your rights do not override those interests.

Before relying on this basis, we consider:

• Whether the purpose could be achieved another way

• Whether processing may cause you harm

• Whether you would reasonably expect us to use your data in this way

We use legitimate interests for:

• Responding to enquiries you have sent to us

• Business administration and record-keeping

• Organising workshops and ensuring attendee safety

• Protecting and asserting legal rights

• Obtaining professional or legal advice

5. Marketing Communications

We will only send you marketing communications where:

• You have given your explicit consent, or

• We are permitted to do so under UK electronic communications law

You can opt out at any time by contacting us at ohhappycreative@gmail.com.

6. Sharing Your Personal Data

We do not sell your personal data.

If you have given explicit consent, we may share your contact details with trusted third-party service providers or associates where this is necessary to deliver services you have requested or where we believe you would find them useful.

Any third parties we work with are required to handle your data securely and lawfully.

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Request restriction of processing

• Object to processing

• Request data portability

• Withdraw consent at any time

You can exercise any of these rights by contacting us at ohhappycreative@gmail.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
Website: www.ico.org.uk

9. Cookies

Our website may use cookies to improve functionality and analyse website performance.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date of publication.

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January 2026